Privacy Policy 

Last updated: July 29, 2023

Ambrosio takes your privacy very seriously. This Privacy Policy describes how we collect and use your personal data.

Data Collection

We do not collect any personal data such as name, email address, phone number, payment information, or booking details directly through our website.

The Ambrosio booking and purchasing process occurs through WhatsApp. Any personal data collected is provided voluntarily by customers who engage with our sales process on WhatsApp.

We do automatically collect anonymous data when you visit our site, such as IP address, browser type, pages visited, and visit duration. This data cannot be linked back to any individual.

Use of Data

The personal data voluntarily provided by customers who book or purchase through WhatsApp is used to:

• Process and deliver our luggage delivery services
• Send booking confirmations and reminders
• Respond to customer inquiries and requests
• Improve our services and operations

The anonymous website usage data we collect is used to understand user traffic patterns and improve the site experience.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. Please contact us on WhatsApp to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us on WhatsApp or at [email protected]

Please let me know if this updated privacy policy covers the appropriate details for Ambrosio’s website and sales process. I can make any other adjustments needed.